Official Documents

Privacy Policy 939 – Protection Your Data

We care about your privacy. This document clearly explains how 939 collect, use, store, and protect your personal information as a user of our platform.

Last Updated: 1 January 2026

256-bit SSL Encryption

All data transmitted between your device and our servers is protected with industry-standard 256-bit SSL encryption.

User Data Controls

You have the right to access, amend, and request deletion of your personal data at any time through our platform.

No Data Sales

939 does not sell, rent, or transfer your personal data to third parties for marketing purposes without your consent.

Secure Storage

Your data is stored on integrated servers with strict access controls, 24-hour monitoring, and automatic backups to prevent data loss.

Legal Compliance

Our privacy policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection regulations.

Transparent Cookie Policy

We use cookies solely to enhance the user experience. You can manage your cookie preferences at any time.


1Introduction

939 ("we", "our platform") respects the privacy of every user who uses our services at 939.vin. This Privacy Policy is designed to explain clearly and transparently how we handle your personal information — from the point of collection through to storage and, where necessary, deletion of that data.

By registering and using the 939, you agree to the terms outlined in this Privacy Policy. This document should be read together with Terms and Conditions which also forms part of the terms of use of this platform.

This policy applies to all users of the 939, including visitors who have not registered an account, active registered users, and former users whose accounts have been closed. It covers all methods of access including web browsers, mobile apps, and any other device used to access our services.

This Privacy Policy applies to all information collected through the 939. If you do not agree with any part of this policy, please discontinue use of our platform.

2Data We Collect

939 only collects data that is strictly necessary to provide services that are safe, efficient, and compliant with applicable laws. We do not collect information beyond what is required.

Data You Provide Directly

  • Registration information: full name, date of birth, email address, phone number, and username.
  • Identity verification documents (KYC): national identity card, passport, driving licence, or other official identification document.
  • Payment information: bank account numbers, digital wallet details (DuitNow, TNG eWallet, Boost, GrabPay), and transaction records.
  • Support communications: live chat content, emails, or any communications you send to our team.

Automatically Collected Data

  • Technical data: IP address, browser type, operating system, screen resolution, and device information.
  • Usage data: pages visited, games played, session duration, and click patterns.
  • Location data: geographic location derived from IP address for legal compliance verification purposes.
  • Cookies and tracking technologies: as described in Section 8 of this document.
Data Category Data Type Primary Purpose
Identity Name, date of birth, user ID Account verification & KYC
Contact Email, phone number Communication & security
Financial Bank accounts, digital wallets Payment processing
Technical IP, device, browser Security & fraud detection
Behaviour Game history, active sessions Service improvement

3How We Use Your Data

Every piece of data collected by 939 used for clear and legitimate purposes. We do not use your data for unrelated purposes without your prior consent.

  • Service provision: processes registration, verifies identity, enables login, and provides access to games and platform features.
  • Transaction processing: processes deposits, withdrawals, and all financial transactions carried out on the platform.
  • Legal compliance: fulfils KYC, AML (Anti-Money Laundering), and applicable regulatory reporting obligations.
  • Security and fraud prevention: detects suspicious activity, prevents unauthorised access, and protects user accounts.
  • Customer support: answers enquiries, resolves complaints, and provides technical support to users.
  • Platform communications: sends important notices related to your account, system updates, and security information.
  • Service improvement: analyses usage patterns to improve platform functionality and overall user experience.
  • Responsible gaming: monitors wagering patterns to identify users who may need support and offers responsible gaming limit tools.

We do not use your data to make automated decisions that significantly affect you without appropriate human review.

4Data Sharing with Third Parties

939 does not sell, rent, or disclose your personal data to third parties for their own commercial purposes. However, in the course of operating the platform, there are certain situations where your data may need to be shared with trusted parties to ensure services function properly.

Third Parties That May Receive Your Data

  • Payment service providers: financial institutions, banks, and digital wallet providers such as DuitNow, FPX, TNG eWallet, Boost, and GrabPay — to process your transactions.
  • Identity verification service providers: third-party KYC companies that help us verify user identities securely and efficiently.
  • Cloud service providers: cloud computing platforms used to store and process data, subject to strict confidentiality agreements.
  • Regulatory authorities: when required by law, court order, or the relevant regulatory authority.
  • Game software providers: gaming technology companies that supply the gaming platform to us, limited to only the technical data required.

All third parties we work with are bound by strict data protection agreements and are only permitted to use your data for purposes we specify.

Cross-Border Data Transfers

In certain cases, your data may be processed outside Malaysia by our cloud or technology service providers. When this occurs, we ensure such transfers are protected by data protection mechanisms equivalent to or exceeding Malaysia's PDPA standards.

5Data Security

Protecting your personal data is a responsibility we take very seriously. 939 implements multiple layers of technical and procedural security to ensure your data is always protected from unauthorised access, breaches, or misuse.

Technical Security Measures

  • 256-bit SSL/TLS Encryption: all communications between your device and our servers are protected with industry-leading encryption.
  • Data encryption at rest: sensitive data such as passwords and financial information is encrypted before being stored in our database.
  • Two-factor authentication (2FA): an additional security layer to protect your account from unauthorised access.
  • 24/7 monitoring: an automated monitoring system that detects suspicious activity and security threats in real time.
  • Independent security audit: our platform undergoes regular security audits by independent third parties to identify and address vulnerabilities.
  • Strict access controls: only authorised personnel may access user data, and all access is logged for audit purposes.

While we take all reasonable measures, no security system is entirely perfect. We encourage users to also take their own precautions, such as using strong passwords and not sharing login credentials.

Security Incident Response

In the event of a security incident involving user data, 939 committed to notifying affected users within the timeframe required by applicable law, and to taking immediate action to contain and resolve the incident.

6Data Retention & Deletion

939 only retains your personal data for as long as it is needed for the purposes stated in this policy, or as required by applicable law.

General Retention Period

  • Active account data: stored for the duration your account is active and in continuous use.
  • Financial transaction data: stored for a minimum of 7 years after the transaction date, in accordance with Malaysia's financial legal requirements.
  • KYC documents: stored for the duration of the active account period plus 5 years after account closure, for audit and legal compliance purposes.
  • Activity and security logs: stored for 2 years for fraud detection and dispute resolution purposes.
  • Customer support communications: stored for 3 years after case resolution, for reference and service improvement.

Data Deletion Process

When data is no longer needed and there is no legal obligation to retain it, 939 will securely delete or de-identify that data using methods that prevent recovery.

Your data deletion request may not be fully processed if the data is still required to fulfil legal obligations or complete pending transactions.

7Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data we hold about you. 939 respects and facilitates the exercise of these rights.

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request that we correct any inaccurate or incomplete data we hold about you.

Right to Erasure

You may request deletion of your personal data, subject to applicable legal requirements.

Right to Withdraw Consent

You may withdraw consent to data processing at any time, though this may affect the services you receive.

Right to Data Portability

You have the right to receive your data in a machine-readable format for transfer to another platform.

Right to Object

You may object to the processing of your data for specific purposes such as direct marketing.

To submit any request related to the above rights, contact our team via support email or live chat on the platform. We will process your request within 30 days from the date of receipt.

8Cookies & Tracking Technologies

939 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential cookies: required for core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled.
  • Performance cookies: collects anonymous information about how users interact with the platform to help us improve performance and usability.
  • Functional cookies: allows the platform to remember your preferences such as username, display settings, and game preferences.
  • Analytics cookies: used to understand usage patterns and generate aggregate statistics that help us make data-driven decisions.

Managing Your Cookies

You can manage and control cookies through your browser settings. Most browsers allow you to view, delete, and block cookies. Please note that disabling certain cookies may affect platform functionality and your experience.

We do not use third-party cookies for targeted advertising. Our analytics cookies use aggregated data that does not directly identify individuals.

9Children's Data

Platform 939 is an online entertainment service strictly restricted to individuals aged 18 years and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.

If we find that personal data of underage individuals has been inadvertently collected — whether through false registration or any other means — we will take immediate action to delete that data and close the relevant account.

If you become aware that someone under the age of 18 has registered or is using this platform, please contact our team immediately so that appropriate action can be taken.

10Privacy Policy Amendment

939 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or service improvements. The "Last Updated" date at the top of this document will be updated whenever changes are made.

For significant amendments that materially affect how we handle your data, we will provide appropriate notice via:

  • Clear notices on the platform's home page for at least 14 days before the amendment takes effect.
  • Email notification to the email address registered to your account.
  • In-platform notifications when you log in.

Continued use of the platform 939 after the amendment effective date will be considered your acceptance of those changes. We encourage you to review this page periodically.

11Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 939, our privacy team is ready to assist you.

You can reach us via:

  • Live chat: available 24/7 directly within the platform — the fastest way to get a response.
  • Support email: [email protected] — for detailed enquiries or formal data-related requests.
  • Telegram: via our official support channels accessible from the platform's main page.

Our team will endeavour to respond to all privacy-related inquiries within 3 working days. For formal requests such as data access or deletion, the processing period is up to 30 days from the date of receipt of the complete request.

We are committed to protecting your privacy and addressing every inquiry with transparency and respect. Your trust is our top priority.


Our Commitment

Why Users 939 Trustworthy Our Data Protection

Malaysia PDPA Compliance

All our data handling practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), providing you with complete legal protection.

Data Minimisation Principle

We only collect data that is strictly necessary. No excessive information is gathered — every data point has a clear and legitimate purpose.

Independent Security Audit

Our platform and data handling systems undergo regular security audits by independent third parties to ensure the highest standards are maintained.

End-to-End Encryption

From your device to our servers, all data is protected with 256-bit SSL encryption, ensuring no third party can intercept your communications.

Full Control in Your Hands

You have full control over your personal data — access, correct, or delete it at any time easily through your account centre.

24/7 Privacy Support

Our support team is available to assist with any privacy or data-related inquiries 24 hours a day, 7 days a week via live chat or email.


Safe & Trusted Platform

Join 939 — Entertainment Platform Protected For You

Your privacy is our priority. Register today and enjoy a safe, fair, and enjoyable gaming experience with the highest level of personal data protection.

256-bit SSL Encrypted
Malaysia PDPA Compliance
24/7 Support
No Data Sales
Bahasa Melayu